Effective Date: January 1, 2025

1. Information We Collect

Personal Information You Provide

When you contact us, request services, or engage with our website, we may collect:

  • Contact information (name, email address, phone number)
  • Company information (company name, title, industry)
  • Communication preferences
  • Information you provide in forms, emails, or during consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Provide Services: Deliver consulting services, respond to inquiries, and communicate about projects
  • Business Operations: Process payments, maintain records, and manage client relationships
  • Marketing: Send newsletters, service updates, and relevant business insights (with your consent)
  • Website Improvement: Analyze website usage to improve user experience and content
  • Legal Compliance: Meet legal obligations and protect our legitimate business interests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist with business operations (email services, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • With Your Consent: When you explicitly authorize us to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Generally:

  • Client information is retained for the duration of our business relationship plus 7 years for legal and tax purposes
  • Marketing information is retained until you unsubscribe or request deletion
  • Website analytics data is retained for 2 years

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request information about what personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time
  • Object: Object to processing of your information for direct marketing purposes

To exercise these rights, please contact us at hello@ox3consulting.com.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as Calendly for scheduling). These third parties have their own privacy policies, and we are not responsible for their privacy practices.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

OX3 Consulting
Email: hello@ox3consulting.com
Phone: (480) 292-4437